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Frequently Asked Questions

Everything You Need to Know Before Working with SoftOrg

We’ve compiled the most common questions we get about our services, timelines, pricing, and process to make your decision easier and more informed. If you still have questions after reading, feel free to contact us
or book a free discovery call.

What’s included in the $699 Website Package?

Our $699 flat fee package includes a custom-designed 5-page website that’s mobile-friendly, SEO-ready, and built to convert. You get pages like Home, About, Services, Contact, and one custom page of your choice. We also include 1 year of free hosting, basic content support, Google Analytics setup, and lead capture forms like WhatsApp or contact inquiries.

We guarantee delivery in just 7 business days from the moment we receive all your content, preferences, and required inputs. If you need something sooner, or if you have a larger website with more pages or custom features, we can create a custom timeline that works for your goals.

No, we never use cookie cutter templates or Envato themes. Every website we create is custom-built using modern tools like Elementor, Gutenberg, or custom code, ensuring it’s tailored to your brand, audience, and conversion goals.

Yes, you’ll have full admin access to your website. We also provide basic training or documentation so you can manage updates, add blog posts, or edit content as needed, even if you’re not a tech expert.

For most service based businesses, we use WordPress with Elementor or Gutenberg for flexibility and speed. For eCommerce projects, we build on Shopify or WooCommerce depending on your goals, store size, and preferred payment options.

What does your SEO package include?
Our SEO plans start at $500/month and cover comprehensive services including on-page optimization, technical audits, link building, keyword research, internal linking strategy, Google Search Console monitoring, and performance reporting. We also handle local SEO, directory listings, and optional press releases for brand visibility.
While every industry and keyword set is different, most of our clients start seeing noticeable improvements within 4 to 8 weeks. For competitive industries, meaningful traffic growth can take 3 to 6 months. SEO is a long-term investment, but one that consistently pays off with compounding results.

We don’t make false promises or guarantee #1 rankings, no ethical SEO company can. However, we do guarantee that we follow Google’s best practices and will improve your website’s visibility, keyword positions, and traffic using proven, white-hat strategies that stand the test of time.

SEO is not a one-time task. While your website may rank after a few months of work, staying on top requires consistent updates, fresh content, and monitoring. That said, we offer flexible plans and don’t lock you into long-term contracts, you can scale your SEO based on your business stage.

Yes. Every month, you’ll receive a detailed SEO report showing your keyword rankings, traffic improvements, technical fixes, and backlink progress. We also include a short action summary so you always know what we’re working on and why.
What platforms do you manage?
We currently manage Instagram, Facebook, LinkedIn, Pinterest, and TikTok. We create static image posts, carousel designs, and publish reels (you provide raw footage). Whether you’re a coach, doctor, local service provider, or eCommerce brand, we tailor the content for your audience and platform.
Our starter package includes up to 12 high-quality posts per month, including static banners, carousels, captions with relevant hashtags, and strategic post scheduling. We also offer reel publishing and light editing if you provide us with video footage.
Absolutely. We provide a monthly content calendar with all visuals and captions for your review before scheduling. You’ll always have the opportunity to request edits or adjustments to match your voice or promotions.

We don’t handle video shooting or full-scale editing, but if you send us your raw clips, we’ll polish, trim, and publish your reels with optimized captions and hashtags, saving you time and keeping your feed active.

We research your niche, target audience, and competitors, then create a custom content strategy that aligns with your brand goals. Our goal is always to educate, build authority, and generate engagement that drives leads or sales.